You have just been called by some character from some far-flung call-centre at the other end of the earth whose dialect and understanding of English - let alone coloquial English is such that having a conversation to ascertain what he/she wants is proving to be very hard work and when you enquire as to what this representative is called - his/her name turns out to contain most of the letters in the alphabet and is completely unpronounceable for the purposes of reference back to the conversation you are now having to endure (which is probably why) and finally manage to understand that they want to remind you about some bill or other.
They call at 8.30 in the morning or earlier, call you by your first name and babble on in this psudo-English to remind you about what you already know.
Isn't about time that by law that each one of these blasted call-centres was forced to have a Completely Unnecesary Nuisance Telecommunications department that you could inform them that they were such ?